Returns are accepted up to 15 days after delivery date for a full refund of merchandise. Original shipping charges are non-refundable. Refunds are issued to the original form of payment. All apparel must be unused and unwashed. Please contact us at firstname.lastname@example.org before sending back any product.
All sales are final for items marked as clearance.
If your order contains incorrect or defective items, please contact us within 5 business days of delivery and we will happily resolve the issue. You can reach us at email@example.com to provide us with all information regarding your product complaint. You can help expedite the process by including pictures of the product showing any defects or damage as well as the original packaging. All returned merchandise must be unused and unwashed. Any returned products showing signs of wash or wear will not be refunded. Do not send back any product before contacting us first.
Please allow 3-4 weeks to process your return or exchange. If you require an exchange sooner than 3-4 weeks, simply place a new order online and return the unwanted merchandise for a refund.
Should any issues or questions arise regarding your return or exchange, you will be contacted via e-mail. Be sure to add Slay Something to your approved sender list as some e-mail providers may filter as spam.
Slay Something is not responsible for lost or damaged return packages, and we advise selecting a shipping method with insurance and tracking. The customer is responsible for return shipping costs. If you are returning for an exchange, Slay Something will cover the cost of shipping the replacement item back to you.